One of the best customer service experiences ever! Joe McGinnis did and incredible job helping us purchase our new ILX. We can’t be more pleased! We will be telling all our friends about how quick and easy the process was - well done Joe and Continental Acura!
I love the ease of getting my car serviced and the convenience of a loaner car when I need one. The team is always very professional and always make me feel safe in driving a well-maintained car.
I bought my first Acura back in October of 2019. Continental has been nothing but stellar in all phases and when there was a scheduling issue Rick from Service was quick to jump on it. Great place all around.
Was greeted by Rick with great customer service, as well friendly environment.
Great people, kindly and faster work, tank you!
Clean environment, great customer satisfaction and above all, Dan, R provide excellent customer care
Dave was great! Very polite, informative and everyone wore masks and gloves. Thank you, Audi of Naperville!
Jake was very knowledgeable and professional. Great service! I will recommend him and Continental Audi of Naperville to everyone I know that is looking to purchase a vehicle.
An outstanding experience and wonderful customer service! Thank you Jeff and Jeanette! ☺
I had such a great experience working with Mitch. He was knowledge, helpful, knew how to find the critical bits of data I cared about, and was willing to support me through the entire process. I can't wait to work with him again!!
I brought my car in for service and Dave provided great customer service and the experience was quick and easy!
My buying experience with Mitch was excellent. I took quite a long time to finally decide to purchase and he was very patient and helpful the entire time. I would recommend Continental Audi and Mitch to anyone looking to buy an Audi.
I had brought my car in for routine service on my day off. The following day a service light was on. Kenny in Service, upon learning I could not bring the car back as I was at work at the hospital, arranged for a driver to come out with a loaner, take the car back for a check. In less than three hours, my car was back with the issue resolved. This is the level of service that will keep me coming back although there are dealers closer to home.
Mitch was very helpful and professional and the review and purchase of my Audi A4 went well. Everyone was helpful and very courteous during my visit. Very fair pricing on my new car and trade-in.
Continental Audi of Naperville have shown me a level of service that has exceeded every expectation I have ever had for this vehicle. They have proven to me time and time again that Audi Continental truly values the customer Experience as much as the customer does. Win Win, I will tell everyone I talk to to save their money and buy an Audi from Continental Audi of Naperville and be sure to have them service it. Thats Value! Thank you so much, you have restored my faith in the service industry, Much continued success to Continental Audi of Naperville.
Just picked up new CX9. Dan in Sales & team there continue to excel. Great product, great service, great facility also!
Bernada was very knowledgeable and friendly. Service was great, love my new car!
My Oil Change and brake repair went smooth and timely! Dennis and his team always take great care of myself and my family’s cars! 10/10 would recommend
Very efficient & professional!