Once again, I am totally impressed with the professionalism and wonderful service provided by Continental Acura of Naperville. I brought my 2012 MDX in for a burning smell. They scheduled an appointment the next day and even lined up a loaner car for me to pick up that night after I got off of work. They thoroughly inspected my car. I received a detailed report and picked up my car the same day (washed, as well!). Thank you, Continental Acura, for your outstanding customer service (something hard to come by these days).
Just in the neighborhood
Mitch was a great resource who was responsive and knowledgeable throughout our sales process. He went above and beyond to work on our schedule and answer all of our questions. It is everything you could ask for in a car buying experience.
I came to the dealership as a result of receiving offers for my 2011 A5 Cabriolet. Upon entering the dealership I was greeted by Amy and Victoria. Amy did a great job of showing me the new 2108 A5 Cabriolet. She was very friendly, helpful and professional. Victoria was extremely knowledgeable about the various features of the car and was very good at explaining how everything works. Eric Matway did an outstanding job of finding a vehicle in the color that I wanted. When I took delivery of the car they had a big red bow on it. It was just great doing business with this dealership. In this day and age of everything being done online, its nice to have a an exceptional experience where the customer comes first and you are treated in a courteous and fair manner.
Gonzalo and Doug were both great to work with!
Great Experience. Mitch was terrific and the service we have received has been great. I would recommend Mitch and the dealership to anyone looking to buy an Audi.
I visited the dealership on two occasions, before I bought a Q7. Amy showed me a car with all the items I wanted. I drove the car twice, the second time on a special track shared by all the dealerships in the area. That test drive assured me that the Q7 had the driver position room and the ride I wanted. Amy is exceptionally knowledgeable. She answered all my technical questions on the spot. Negotiating the purchase was easy. Based on my research, I was offer a fair price for my trade and I was happy with the final price I paid for the Q7.
Excellent experience at Continental Audi buying a certified pre-owned Audi Q7. Mitch was a level above other dealer salespeople I have dealt with and invested the time to make sure we were in the right vehicle. Dan also did a great job educating us about getting the most from it. I will be back.
The service at Mazda has and continues to be great.
Have been driving out of my way to service our older cx9 and 6 here both well over 100k miles. I appreciate the service offers and willingness of the staff to give me the best deal possible on service and repairs....honestly very competitive over local shops, plus call ahead and a free loaner for longer repairs is a definite plus.
I have always been pleased with sales and service I have received on my Miata for the past 22 years. My experience with Dan in purchasing my new Miata was seamless and I look forward to the next 20 years.
Needed a Saturday and even though Saturday was full, they worked me in Now that's service!
They completed th work on time and as promised. They communicated well throughout the repair. Would highly recommend.