The service department at Continental Acura always treats me GREAT! My last visit with Rick was handled like a real Pro and he kept me up to date with every step! Keep up the good work!!
Team was excelent, provided safe environment for transactions during these times of pandemic. Vehicle recall , maintenance and even detailing was done impeccably and done by time they scheduled.
We’ve been customers since 2003 and the service has always been professional and courteous. So in addition to Acuras being the best cars we’ve ever owned, Continental is the best dealership we’ve ever had the pleasure of working with and that covers a period from 1965 to present.
Chose this Acura dealership. The financial advisor I spoke with was very helpful and forthcoming. Didnt hid any cost using that awful tablet. He used paper and improved the entire buying experience.
Excellent service as usual. Very helpful and professional in taking care of all our needs and concerns.
We bought an Acura MDX CPO from Ernie at Continental (2018) and had a great experience. Knowlegdeable sales person, efficient at getting us a car with all our must haves, and efficient purchasing process including a good description of available financing and maintenance options. We love our new MDX interior, handling, and driving experience and look forward to working with this dealer.
Rick was great! He was professional and provided great customer service. Will definitely come again. Thank you Rick!
Took my 2007 MDX for a B1 service. The white team led by Rick did a great job inspecting the car and showing me the things that needed fixing. I was disappointed at first to see the costs involved and thought I should just not spend the money on it since the car is 13 year old. Rick convinced me that my car is in great condition and has many more years to serve me. Thanks Rick for the personal attention and honest answers to my questions.
Keith in service is spectacular. Really goes above and beyond to ensure a high level of customer service. Technicians are great and very thorough. Great all around experience!
Dave the advisor at the Naperville location is always a pleasure when I need any assistance. He’s very knowledgeable and kind. Dave makes every experience great and as a customer I appreciate the great service .
I had a really good experience buying an S5 at Continental Audi. My sales consultant Tyler was really responsive and helpful, as was Brian the sales manager. Thanks guys!
Mitch was excellent to work with. He listened well, explained thoroughly and was very pleasant to work with. I left w/ a beautiful car, a full tank of gas and no regrets! This is my 3rd and favorite Audi. I think I'm a lifer 🙂
I had a very positive experience with Mitch Massaro of Audi. He reached out to me after a request about a pre-owned S4. He was very polite and not pushy like many other sales people. He answered all my inquiries and even let me know of vehicles that were coming to the dealership and not listed on the website so I could see all my options. Furthermore, he texted me detailed close up photos of the cars since I reside a little far away so I could make an assessment if it was a car that I was interested in ...
Tyler was great to work with. He even worked on his birthday so that we could complete the purchase! Thank you to Tyler and Continental Audi for a great experience.
Great interaction with the used car sales team - they treated me like I was buying a new Audi! They filled my tank to the brim and cleaned it up well.
First time getting service from them and Dave was very professional and courteous. They stick to masks and social distancing which I appreciate.
Breanna Bowdish went out of her way to make me feel comfortable after a traumatic experience with the sales managers at Pugi Mazda. She personally ported the car I wanted from another dealership in a hurry, with only a few days before I had to move cross-country. Then, when the car had some interior cleaning issues, she *still* treated me with respect and made sure the car was clean before I left for my move. The sales manager and service staff went out of their way to make sure I was 100% satisfied, as well. I felt completely respected and cared ...
Dealing with Bernada at Continental Mazda was a pleasure.
There's no such thing as perfect but the folks at Continental Mazda on Aurora Ave and Fort Hill Dr in Naperville IL are the closest to perfect I have experienced so far, from the dealership owner to the porters.I am enjoying my new Mazda (2020 CX5 Grand Touring) immensely because Mazda's Skyactiv G technology is the best and the most enjoyable in it's class with the ride, handling, and fuel efficiency.I just wish the Navigation SD card came with the car without additional cost.Yes, I know you can't have your cake and eat it too but you can ...
First new car in 12 years. Highly recommend the Continental Team. Breanna knocked herself out to get me to a fair price. Incredibly knowledgeable and patient. I never felt rushed and all my questions were thoroughly answered. When it’s time for another car for my family, Continental Mazda will be my first stop.
Great dealership! I would go to them again. No high pressure, but very knowledgeable and kind. I would recommend them to anyone navigating the sometimes confusing waters of car buying.
Amazing customer service. I bought my second hand car last week. But unfortunately battery died and they replaced it immediately. Great prices and very genuine staff!
Dan Eugea made the whole process seemless and stress-free! He really tries to find the best fit for you and what you'll be comfortable in. Overall this was an A+ experience, and I'd highly recommend looking at this dealership if you're in the market for a new ride.
I'm genuinely glad I purchased my certified used Mazda from Continental Mazda. They're transparent, honest, and not pushy. Staff love to help and you can tell. I brought my car to this dealership every time my car needed service because I knew I would not be disappointed with the outcome or service. Though a few times a part got delayed with shipping, the fact that they provide you with a complimentary loaner made up for that. I'm not a big fan of dealerships, but Continental Mazda breaks the mold. Keep up the good work.
Tom Pazdan is someone I would recommend using when searching for a new vehicle.
We had a great experience buying our Certified Pre-Owned Mazda CX-9. Karl and his team were knowledgeable and made the buying process simple. We traveled from out of state to find the right car but it was worth it.