Have had my car serviced here for over 6 years and will keep going back because of the service!
Probably the best service I’ve ever experienced. Prompt scheduling for the appointment, transportation provided to and from the dealership via Lyft & the services provided in a very timely manner. Even had an unrelated request to assist with changing out license plate frames and they did so without question. I feel that the team within this department will always go the extra mile to accommodate their customers .
Acura was very accommodating to our schedule.
I love this car!When James said come on in I've got the car you've been looking for.I was Leary because of other car dealerships that told me they had one but I believe it was just a ploy to get me in. And James was professional upfront and good looking which doesn't hurt. I'd recommend Continental Acura to anyone who's looking for a car just ask for James & staff they were all GREAT! Get what your looking for! Everything went smooth as silk.I lOVE MY CAR!!!!. Thankyou Sheila.
Continental Acura has very friendly and helpful staff members, who work hard to provide good service and quick turnaround times. Yesterday, my MDX had recall work performed in less time than estimated by the manufacturer, and it was clean, shiny, + bug-free when it was returned to me.
Took my car in before the warranty was up and had them look it over. Rick was my service advisor and he was awesome. Very thorough and exolained everything that was going on. Yet again another reason why i have bought 8 vehicles from the Continental group. I would highly recommend them to everyone. Great people, great service, and competitive pricing.
Everyone who works here is so amazing! I felt comfortable as soon as I walked into the dealership! I just leased my second Audi from them and I couldn't be happier!
This is actually an email I sent to her manager, Brian. It basically sums up my review! -- I just wanted to drop you a quick note on how amazing Amy has been with my recent purchase. She's absolutely the best, and is a pleasure to work with. I intend to for sure get the next car from her as well. Just wanted to drop you a note expressing my appreciation for folks like Amy on your team.
Any Brooks was so helpful in helping me find my gorgeous car and I could not be happier with the process! She really got to know my fiancé and I and did her best to meet all of our hopes and dreams. I highly recommend her 10/10 times For anyone looking to have a pleasant car buying experience! Josh helped with financing and he did a wonderful job explaining all of my options and helping me narrow it down. I couldn’t be happier with the wonderful service I received from both Josh and Amy.
Had a great experience from the test drive to delivery. Only thing which could have been improved was the delivery time of the vehicle. It had to be shipped from another location and it took longer than expected but they were amazing and gave us a car until it arrived. Great dealership to work with. Highly recommend working with Amy!
The only Audi dealership that actually worked with me....Mitch is the best!!!!!
Mitch is a true professional, fantastic seller, and a quality representative for Continental Audi. His actions and response time to close this deal while I was traveling out of country went beyond the typical experience. Mitch thank you for all you did.
Mitch was great to work with from the minute we walked in the door right on through to signing the deal. Mitch was very courteous and helpful, advocating for us every step of the way. There was never any pressure put on us by Mitch, or anyone at Continental Audi. This was one of the best car purchasing experiences we have ever had.
Had recent service for a recall and a detailing for our son's Mazda 6. Great service and communication from the staff. We've had a very good experience during the last 6 years with Continental Mazda.
He was great!!!!!!
Great customer service and fast!
I always have fair , honest and great treatment from Continental Mazda. Everyone is always friendly and the service is terrific. They don’t try and sell you things you don’t need. Couldn’t be happier with their service!
We Recently purchased a Mazda CX-3 from Continental Mazda of Naperville. We found Dave and the rest of the Sales staff to be extremely helpful throughout the sales experience. My husband who has mobility issues and cannot speak since a stroke was made to feel totally inclusive in all the decisions. That's as it should be "cause he is still a car guy and I appreciate the time and patience the sales staff showed him. We are extremely happy with the car and look forward to checking out the service dept. when its time.
Thank you so much for everyone in helping me purchase my new CX5! It's always nerve racking and stressful in finding the right car and the right price, especially being a women I have been taken advantage before in a car shop and it can completely ruin the experience and trust. So thank you Naperville continental location for gaining my trust and helping the experience. I absolutely love the car!!! Best decision to drive all the way from Chicago to Naperville, definitely worth it! During my visit I never felt rushed, nor no one was pushy. My goal was just to look, test drive and think about it, buuut....that obviously did not happen! As soon as I sat down in my car I melted into the seats and said this is the one! Bernada was my go to person and helped me through out the whole process. She was professional, and honest. If she didnt have an answer to my question she would find the go to employee and find the answer which I appreciated. If you are a women looking to purchase a new Mazda go to this location and request Bernada. I hope this helps future car buyers!
Always a great experience. Friendly staff and quick service.