Professional, knowledgeable and courteous. A terrific experience! The best service I’ve ever experienced.
I recently had my car in for service at Continental Acura. This is the only place I trust my car to be serviced. They know the vehicle, are familiar with annual service that needs to be Dione, and any recalls they may have come up. I know that once I leave, I won’t have to return until the next recomended service is needed. John was in contact with me on the issues and how they would go about repairing. A loaner was provided for the full length of time my car was being serviced. Once my car was ready John provided all the details and asked me to come in when it was convenient for me. It’s always a pleasure doing business with people you trust!!
Kept me informed of the progress being made in identifying the root cause of a problem on the car and when it was apparent that the car would need to be kept an additional day they provided a loaner vehicle. Issue was resolved and covered by warranty.
Continental did a nice job with my car. Dan kept me updated on the progress. It was a significant and the work was completed as they explained it would be and I was able to keep the loaner since it ended up being a 2 day job.Dan was very good to work with -professional and courteous.
John tended to my service request and kept me informed about the vehicle examination as it was in progress. The dealership has a nice coffee machine for customers to make their own drink while waiting for the service to complete.
I told Mitch what I was looking for. He found "the car for me" and we worked out a deal. Badda bing, badda boom. Thanks
Amy Brooks, our sales rep did a great job. Very knowledgeable, clean, courteous and helpful. You cannot go wrong working with Amy.
I accompanied my daughter as she shopped for an Audi. Admittedly, there wasn’t much I could help with as, up to this point, I didn’t know much about Audi’s. We actually went in after seeing a vehicle she was interested in on the internet. We were really so fortunate to have Mitch as our dealer rep. He was very patient, explained everything we needed to know, and everything worked out great. Highly recommended.
2nd car we've bought from Continental Audi. Very good experiences.
Mitch was a pleasure to work with. He was informative and honest. He made me feel very comfortable with my decision. I highly recommend him.
I had the best experience at Continental Audi. The car is beautiful and the price was right. We drove up from Kansas to purchase the vehicle. Our Audi expert was Jeff and he was awesome. He was very knowledgeable and great to work with. Jason was our business manager, and he took very good care of us. All in all a great experience and I highly recommend checking them it for your next car.
Marissa is an outstanding service rep. She handled my vehicle, the paperwork, and my concerns with attention to details. I will no longer travel back to the other dealership in Countryside. #happyhappyhappy Sincerely, TrishAlvis
Dennis and the service team at Mazda are always super helpful and forthcoming with information. Thanks for all the help!
I went for quick oil change and was promptly helped by Marissa at Service counter. She answered all my questions for other repairs info and cost. She got the work completed and provided me with all the additional information about Mazda full service inspection. Great work Marissa and Continental Mazda!
This dealership was one of the nicest and most helpful places! David Thomas assisted me in the beginning and still continues to check in on me and my purchase. You won’t regret coming here when looking for a new car! They were all very knowledgeable and happy to help every step of the way.
Great people and great prices! Looking forward to going back soon!
Excellent buying experience, everyone was very knowledgeable and could not be happier with both the experience and the vehicle. As a child of parents and grandparents who working in car dealerships, I feel I have insight, and I was very happy with everything.
Marissa and team, as usual, were amazing. I always appreciate how welcome, well informed, and valued I feel when walking through the doors. It is nice that my vehicles are taken care of without being made to feel that I am trying to be gouged for unnecessary parts, services, accessories etc. It is because of the service that we plan to continue servicing our cars here and when the time is right, buy our new cars. We have also made sure to let others know that Marissa and the service team are the place to bring vehicles. Thank you for all that you do!
Everyone understands how inconvenient having recall on your vehicle can be, but Marissa and her coworkers in the service department couldn’t have made this any easier. Thank you for all your help.